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P06 368 9239
Access forms to make an appointment, jump onboard with CS Law, or provide feedback online.
I have a problem with an account
If you have a query or a question about an account we have sent you then please feel free to contact us to discuss. You are welcome to contact the person who completed the work for you direct to discuss your concerns. If you prefer to talk to someone else then Rebecca would be happy to discuss your account with you.
P06 366 0170
I'd like to change my lawyer
If you want to change your lawyer in our firm or change to our firm please call one of our Client Relationship Managers, they will be happy to assist with your request.
P06 368 9239
I have a complaint and need to talk to someone
We have a procedure for complaints to ensure any problem is dealt with promptly and fairly. If you feel comfortable, please direct your complaint to the person in our firm who you have been dealing with. If you don’t feel comfortable approaching this person, please contact the following people:
Doug Rowan (Director)
Rebecca Ellery-Winchcombe (Office Manager)
If your complaint is of a Privacy nature please contact Hannah Wood (Privacy Officer)
If you are not satisfied with the outcome, you have the right to take the matter up with the New Zealand Law Society which runs a complaints service. The New Zealand Law Society may be contacted by writing to PO Box 5041, Lambton Quay, Wellington 6145.
P06 368 9239
Give us a call, one of our Client Relationship Managers would be happy to assist you with your query
P06 368 9239
Email one of our Client Relationship Managers with your enquiry and one of the team will get it sorted for you
Send a Fax to one of our Client Relationship Managers
F06 368 2697
PO Box 541
Levin 5540
DX PA86005
28 Queen Street
Levin, New Zealand